PRIVACY POLICY

At Noctu, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make a purchase from us.

1. Information We Collect

Personal Information
When you make a purchase or engage with our services, we collect personal information you voluntarily provide, such as your:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely via our checkout system)

Technical Information
When you browse our website, we automatically collect certain information about your device, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Operating system

  • Referring and exit pages

  • Date and time of visit

  • Clickstream data

We use this data to improve our website’s functionality and understand user behavior through tools such as analytics platforms.

2. How We Use Your Information

Your personal information is used solely for the purposes necessary to:

  • Process and fulfill orders

  • Communicate order status or respond to inquiries

  • Improve our website and customer experience

  • Send marketing communications (only with your consent)

  • Comply with legal obligations

Email Marketing
With your permission, we may send you promotional emails about new product launches, restocks, special offers, and other updates. You can unsubscribe at any time using the link provided in each email.

3. Consent

By submitting personal information to Noctu to complete a transaction—such as placing an order or requesting a return—you consent to our collecting and using that information for those specific purposes.

For any secondary use (e.g., marketing), we will request your explicit consent or offer you the opportunity to decline.

4. Disclosure of Information

We do not sell or rent your personal information. We may disclose your data only in the following circumstances:

  • To comply with applicable laws and regulations

  • If required by court order or legal process

  • If you violate our Terms of Service

  • In the event of a business merger, acquisition, or sale

5. Data Security

Noctu follows industry best practices to ensure that your information is handled securely and is protected against unauthorized access, misuse, or loss.

Payment details entered on our site are processed securely and are not stored or recorded beyond the initial transaction.

6. Age of Consent

By using our site, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any minor dependents to use this website under your supervision.

7. Changes to This Policy

Noctu reserves the right to modify this Privacy Policy at any time. Updates will take effect immediately upon being posted to our website. We encourage you to review this page periodically to stay informed.

In the event Noctu is acquired or merged with another company, your personal information may be transferred to the new entity so we can continue providing our services to you.

Questions or Concerns?
If you have any questions about this policy or how your data is handled, please contact us at team@noctu.co